If you cancel or reschedule your appointment within 24 hours you will owe 50% of the booked service, within 12 hours you will owe 100% of the booked service.
Late Policy
There is a 10 Minute grace period from your appointment time, if you are more than 10 minutes late you will (most likely) be asked to reschedule and will owe 100% of the booked service.